Quality You Can Taste. Reliability You Can Trust
sustainability & practices
Keeping it Real from Field to Bowl.
Grown Clean, Harvested with Heart.
We partner only with low-impact, sustainable partners.
Responsible Packaging
We use recyclable, insulated packaging to reduce waste.
Full Traceability
Know exactly where your product comes from — field to bag.
Grown for Quality, Not Just Volume.
Sourcing is limited to areas with healthy stock levels
Thermal Stability
Keeps things fresh while staying eco-friendly.
Reducing Chemical Runoff
Sourcing from farms that prioritize organic and low-chemical fertilizers.
Need Help or Have Questions?
We’re here to help you enjoy every bite.
Mon–Sat: 9:00 AM – 6:00 PM EST
How is the products kept fresh during delivery?
All product is packed and stored in a cool, dry, and dark place away from direct sunlight and heat sources like the stove.
Do you deliver nationwide?
Than Group currently focuses exclusively on serving the Melbourne community. By keeping our delivery network local, we ensure that our partner restaurants and home kitchens receive the freshest product with the shortest possible transit time.
Can I track my order?
Since we handle our deliveries locally across Melbourne, we keep the process personal and straightforward. While we don’t use a traditional automated tracking link, you will receive a notification once your order is out for delivery.
Is your product sustainably sourced?
Yes, sustainability is at the heart of our “Clean Harvest” philosophy. At Than Group, we believe that the quality of our rice and noodles is inseparable from the health of the land they come from. Our commitment to sustainable sourcing is built on three pillars:
What if I receive a damaged or delayed order?
At Than Group, we take immense pride in the quality of our service, but we know things don’t always go perfectly. If your order arrives damaged or is significantly delayed, please contact our Melbourne team within 24 hours. Simply send us a photo of the damaged packaging or product, and we will arrange a replacement or a full refund immediately.
Can I schedule my product delivery in advance?
At Than Group, we understand the fast-paced nature of Melbourne’s kitchens and households. You can easily schedule your delivery in advance by selecting your preferred date during the checkout process or by contacting our team directly for recurring orders.
Do you offer gift orders or gift boxes?
Yes, we certainly do! We believe that premium staples like aged Jasmine rice and artisan noodles make a thoughtful and practical gift. Whether it’s for a housewarming, a holiday, or a corporate gesture, Than Group can curate a selection of our finest products into a beautifully presented package.